All new merchandise must be returned within 30 days from the date customer takes delivery of items and are subject to a restocking fee of 20% and Customer’s payment of all shipping costs. Returned or Cancelled items (whether shipped or not) are subject to a 20% cancellation fee and all shipping costs.
There are no exceptions to this policy. Custom items are not returnable unless there is a defect in workmanship that cannot be remedied by the Company. Absolutely no goods may be returned to Company without Customer obtaining a Return Authorization Number from Company. Returns must include shipping instructions and original packing. Unauthorized returns will not be accepted and no credit will be issued.